Where to Buy Window Replacement Parts
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Where to Buy Window Replacement Parts

We're window replacement experts but we know we won't always be your first or final choice for window services. If you're dealing with a problem window and aren't ready to replace it there may be repair or part replacement options available for you, especially if you're a handy person. In this post, we'll help you navigate window repairs and replacement parts. 

Use the links below to skip ahead:

What to do when you have a problem with your windows

When you want to fix your window, most people prefer to use the most convenient and affordable solution. Sometimes that means taking advantage of existing warranties or completing your window parts repair or replacement on your own. 

  1. Do you have a warranty on your windows?
  2. Finding your window warranty
  3. What type of window do you have?
  4. What parts do I need?

Do you have a warranty on your windows?

If your window is covered by a warranty, get in contact with the manufacturer and file a claim. Be aware that filing a claim, getting a response from the warranter, and getting the window repaired or replaced all take time. When filing a claim, ask about how much time you should expect the process to take. 

Making use of your warranty can make your repair or replacement process much easier and more affordable. Often warranties will cover the full price of the product or part that needs to be replaced but you may still need to hire someone else to replace and install the replacement part. All of this depends on the terms of the warranty and whether you prefer to do the work or have someone else do it. 

Not sure if your window is covered by a warranty? Most manufacturers ask buyers to register their warranty or automatically register the warranty for the customer. We'll discuss that further in the next section.

Finding your window warranty

Are you unsure of the warranty status of your windows? You can call the manufacturer of your windows if you are able to identify the manufacturer or the company that sold and installed the windows on your home. You'll need some patience while you reach out to different people, unfortunately, there are lots of differences between how window companies are run and some are better at record keeping than others. 

To help this process you'll want to look for window identifying details. Unless it was removed you'll find these features in the window jambs, on the window sash, or etched into the glass in the corner.

  • Product labels
  • Serial numbers
  • Logos
  • Etching in the glass
  • AAMA labels

If you find an AAMA label you should be able to find a "MFR Code" that you can drop into the AAMA Certified Products Directory on the Fenestration & Glazing Industry Alliance's (FGIA) website. There is also a directory for archived Certified Products

Even if you find out your window is not covered by warranty or you can't wait for a warranty service having some identifying information can help you find the best replacement parts for your window.

What type of window do you have?

When looking for replacement parts or communicating with a vendor, you'll want to be able to describe the type of windows you have. Different types of windows require different parts. If you can identify the brand, series, and window style you'll have an easier time finding the parts you need regardless of where you buy the parts. 

The primary types of windows include:

  • Single-hung (vertical slider, bottom sash goes up and down)
  • Double-hung (vertical slider, both bottom and top sash can move up and down)
  • Casement (works with a crank handle that pushes the window out of the window frame)
  • Awning (similar to a casement but opens from the bottom out instead of side out)
  • Sliding (horizontal sliding window, one or two sash slide horizontally)
  • Picture (fixed window, does not open)

What parts do you need to replace?

Next, you know that the window isn't working, but have you identified exactly what parts need to be replaced? This part can be a little more tricky if you've never dealt with window problems. One of the most common window problems we hear about is windows that won't open or close. Usually, the cause of this is a damaged window balance. A window balance can be replaced but, depending on the age of the window, it can be challenging to find an exact replacement. Identifying damaged parts will speed up the process. 

Where to buy window replacement parts

Our advice is to find authentic replacement parts from the same manufacturer that made your window. Those are most likely to fit and work with the specific window. If that’s not possible, look for parts from other sources like those listed below. 

Should I repair or replace my window?

The decision between repairing or replacing your window depends on several factors. 

  • How many windows need replacement part?
  • Can you find the right replacement parts?
  • How urgent is the repair?
  • Will the repair/replacement be visibly noticeable?
  • How much will a repair cost?
  • How long will a repair cost?
  • Will you be more comfortable with a fixed window or a new window?

Weigh your options carefully before you decide. Consider reaching out to a local window company for help diagnosing your window problem. Window companies can also provide you with an estimate for replacement windows so that you can compare the estimated cost for a repair to the cost of a replacement. 

Brennan
Brennan
Published
August 19, 2021
Updated
October 07, 2021

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