Wyman P.
Verified Purchaser
Zip Code: 76247 (Justin, TX)
Verified Purchaser
Zip Code: 76247 (Justin, TX)
Verified Purchaser
Zip Code: 75116 (Duncanville, TX)
My mother is delighted with her new entry door. The truffle brown color is beautiful and the door looks better than the original. Also, the service was very polite and professional.
Verified Purchaser
Zip Code: 76051 (Grapevine, TX)
We used Brennan for new windows in our house and went with the Traditions and couldn't be happier! They are very high quality windows and the crew led by Jeremy Delgado did the best work and we're very kind and courteous! Jeremy had to fix up some brickwork that was shortcut during the build and his work was top notch! I will definitely be buying any future windows from Brennan and highly recommend them to anyone who wants quality windows at a fair price!
Verified Purchaser
Zip Code: 75056 (Lewisville, TX)
I was able to speak with the general manager, Cameron Brennan, to explain what happened and why I do not think we should be held responsible for the damage caused from a malfunctioning door. He was extremely nice and helpful. He told me he would contact the vendor and be in contact with me later in the day. True to his word, he sent an email with an update. Later in the week, I got a call from Cameron and he said he spoke with the vendor who would be giving them a check for the total amount of the damage. A couple weeks later we received a check for the total amount it will cost to fix our floor!! I am very thankful I was able to speak with Cameron to get this issue fixed. Kyle Strouse, the person who sold us the door, was extremely helpful and professional regarding the sale of the door and trying to fix the issue. However, the vendor would not listen to Kyle regarding paying for the damage. It was frustrating it took talking to the GM to resolve the issue. If I need another door in the future I will use Kyle because he always had our best interest in his thoughts. Old Review: We bought a new backdoor from Brennan Enterprises because a rock got thrown up while mowing and shattered the glass on the old door. We had heard they have great products and more importantly excellent customer service. We got our new door in September 2019. Around February 2020, I noticed our wood floor by the backdoor was looking like water was getting in somehow and the floors were starting to expand/warp. I contacted Brennan and they sent the installer back out. He looked at the door and said the builder of the door didn't seal the glass on the door well so there was a little leak. He put silicone around the edge of the glass and got it to seal. We haven't had a problem since. The only problem is now our natural, real, red oak hardwoods are messed up and need to be replaced. We contacted them and they got us in contact with the vendor. The vendor said they will only pay half of the repair because they do not know if the previous door had a leak. Our floors never had any damage until we got the new door put in. Now we are trying to work with the vendor to pay for faulty door. I feel like Brennan should pay for the wood floor repair, then take it up with the vendor themselves. Either way, I still have a messed up wood floor I am trying to figure out how to get fixed. I thought a new back door would make our old broken door seem obsolete, but now I wish we just replaced the glass of the old door.
Verified Purchaser
Zip Code: 75056 (The Colony, TX)
They were contracted to replace all of the siding and the wood on my house with Hardy Board. We have a large 2 story house. They came and gave and gave a very reasonable estimate. They had the siding made to our color choice and took 2 weeks to install it. They did an incredible job and cleaned up spectacularly. I could not have been more pleased. It was a good thing that I had the siding replaced in February as in August some idiot set fire to my hose. The siding blackened but did not burn. Saved my home. They Aldi did the replacement on the blackened siding. Again what a pleasure to deal with such a professional company. They get too marks across the board.
Verified Purchaser
Zip Code: 75063 (Irving, TX)
Brennan was professional in all aspects of my purchase, from the Sean who came to my house and talked me through my purchase, to the installation team, and even the minor repair after installation of the sliding glass door latch that didn't work correctly. And I absolutely LOVE my house now - the windows are gorgeous, solid in construction, and opening ration i picked means my vision isn't blocked anymore. BEST DECISION I have made this year. And I get compliments all the time from my neighbors too. I'm very grateful my neighbor knew about Brennan from her current and priori homes, where she had Brennan windows and doors installed, and told me about the company. I am a customer for LIFE!
Verified Purchaser
Zip Code: 76087 (Weatherford, TX)
Verified Purchaser
Zip Code: 76182 (North Richland Hills, TX)
Verified Purchaser
Zip Code: 76034 (Colleyville, TX)
This is a company that knows what true customer service is! Everyone I dealt with were friendly & professional and payment was not due until the job was finished & I was completely satisfied! I will definitely use them again & have no hesitancy recommending them to anyone!
Verified Purchaser
Zip Code: 75022 (Flower Mound, TX)
When I had a question it was answered very quickly and I was satisfied with this company's responses