It was wonderful. Devon was the sales person and he was very professional. Their company was the only one that really offered windows and doors from more than one manufacturer. I had four companies come out for an estimate. Devon knows his business, listened to what I wanted, he came with sample windows and showed me, and then told me which one he thought I would like the best from listening to me. They were able to match the colors. Their price was not the least expensive but the quality was worth it. One of the springs that opens the windows in the storm door broke the second time I tried to open it and they were very responsive to fix it. All my windows and doors have a lifetime warranty which includes glass breakage. I have noticed about $20 to $30 per month difference in my utility bills and the house feels more comfortable.