For over 50 years Milgard has built a reputation around a commitment to service, quality, and innovation. With windows designed and assembled in the U.S.A., Milgard’s products are built to last and backed by a Full Lifetime Warranty for as long as you own your home.
Although Milgard offers a great quality window, it’s important to familiarize yourself with the possible cons just as much as the pros and weigh them.
To start, it’s important to keep in mind that defects and damaged products can happen with any company. With that being said, many of the negative reviews have mentioned receiving defective or damaged windows. Additionally, they have also expressed issues with contacting customer service to get it resolved.
Typically once an order is ready, it will go through a quality control assessment before they are sent out to assure the windows or door are in perfect condition and ready for installation.
Although quality control can help prevent orders from having to be replaced, there can still be damage that occurs during shipping.
However, a faulty window can be the result of a bad installation and Milgard does not install windows. Milgard works with authorized dealers and relies on them for the installation. So, it’s just as important to make sure that you work with a reputable window installation company that will install your windows properly to ensure they last for their entire life expectancy.
Over the past few years, Milgard closed several production facilities so lead times have gotten longer. Additionally, they do not serve Texas. Milgard serves most of the western states within the U.S.
Milgard’s limited availability can also affect the warranty of people who have Milgard windows outside of their current service area.
For starters, people who live outside of Milgard’s new service areas will have an exceptionally difficult time addressing any issues that fall even within warranty. It’s also important to note that the warranty will vary depending on the product and line you have purchased.
For example, some warranties may cover the window frames but not the glass and there will be an additional warranty offered specifically for the glass.
Another thing to remember is that depending on the problem, they may direct you to contact the dealer instead.
Ultimately, always be sure to read the fine print for each product you are interested in to make sure you thoroughly understand it and your needs will be covered. Maintenance steps will also be different depending on the type of window and the series, so it’s important to review with your dealer or Milgard’s customer service to get the best care instructions.
Although at Brennan Enterprises, we no longer sell Milgard windows, in most western states they are still available. If you are in an area where Milgard can replace the windows in your home, you can purchase them from several retailers.
Some of Milgard’s windows can be purchased through national retailers such as Home Depot. However, you’re best off using their dealer locator tool to find additional dealers near you and get multiple estimates for your project.
Additionally, MI still serves Texas. MI acquired Milgard a few years ago, so you can expect similar quality and styles of their windows.
We don't currently serve your area but do want to help you plan your project. Try our Build & Price tool to get an idea of window & door costs within DFW. Your area may be higher or lower but at least you'll have some idea of the price.
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